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Tag: cards
9 Articles
Orange arrow Are my cards active when I receive them?

  You can start using your fuel cards straight away. You will also be able to register your details online and take advantage of the Velocity online services at
Tagged: velocity, cards

Orange arrow Are fuel cards linked to a driver or a vehicle?

  A card can be linked to either a driver or a vehicle depending on how your business operates. The most secure way is to have the registration number on the card as the operator at the forecourt will try and verify that the card matches the vehicle....
Tagged: cards

Orange arrow How do I order cards on velocity?

  The card order function is located under the account tab on your account homepage, simply fill in the ‘order additional cards’ form and this will be processed by our cards department....
Orange arrow I have received a charge for Guardcard on my invoice, what is this for?

  Guardcard is a card cover service that protects you against theft/loss by removing any liability for transactions made on a card after you notify us it has been lost/stolen. Without Guardcard you would remain liable for any subsequent transactions on that card for a period of up to 2 working days ...
Posted in: General Questions,
Tagged: cards, fee, fraud

Orange arrow I have received a Hardcopy Charge what is this for?

  When receiving your invoices through the post we add a small charge to the invoice to cover the costs involved, if you do not wish to pay this charge then you can sign up for our free Ebilling service at
Posted in: Credit , Cards ,
Tagged: velocity, cards, fee

Orange arrow I have received my latest invoice but the registration is incorrect

  Registrations are entered manually by the site operatives and although every effort is made to ensure they are entered correctly, occasionally errors do occur. This is normally down to either a typing error or reading the registration incorrectly on the forecourt. Please check with your driver to s...
Posted in: General Questions,
Tagged: velocity, cards, fraud

Orange arrow When will I receive my fuel cards?

  Once your account has been accepted we will send the cards out to you by standard class post so you will receive them within a few days. The whole process from application to cards recived takes approx 10 working days....
Tagged: cards

Orange arrow Is there a minimum number fuel cards or monthly fuel usage?

  UK Fuel cards are open to any business that uses company fuel. It is open to any size business and there is no limit to the number of cards you can have per account, provided you have an appropriate credit limit....
Tagged: apply, cards, limits

Orange arrow Can I order cards for personal use?

  Fuel cards are only available to businesses that pass an appropriate credit check and are registered in the UK...
Tagged: cards

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