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Support Center > Knowledge base> Category: Sales support
Category: Sales support
10 Articles
Orange arrow Is there a minimum monthly fee?

  There is no minimum monthly fee or minimum usage criteria. Many Fuelcard companies have fees for not drawing or low usage but we do not have any fee's...
Posted in: Sales support
Tagged: fee

Orange arrow Are my cards active when I receive them?

  You can start using your fuel cards straight away. You will also be able to register your details online and take advantage of the Velocity online services at
Tagged: velocity, cards

Orange arrow Who can apply?

  Fuel cards are only available to businesses that pass an appropriate credit check and are registered in the UK (this does include sole traders)....
Orange arrow How much will my business save?

  This will depend on the size and type of your fleet and what type of fuel card you have. Our aim is to help our customers reduce their cost of fuel expenditure....
Tagged: savings

Orange arrow Are fuel cards linked to a driver or a vehicle?

  A card can be linked to either a driver or a vehicle depending on how your business operates. The most secure way is to have the registration number on the card as the operator at the forecourt will try and verify that the card matches the vehicle....
Tagged: cards

Orange arrow What is Velocity online account management?

  Velocity’s online management service provides 24/7 access to your fuel card account, putting you in the driving seat. You can manage you account, including ordering new cards, running transaction reports and retrieving your invoices. Account Holders and Cardholders can have access to the onli...
Orange arrow What will my business's credit limit be?

  Your credit limit will be notified to you in the letter you receive in your Welcome Pack. The amount of credit available will be based on your estimated spend and the results of the credit check which is performed when you apply for your Bussiness Account....
Orange arrow Is there a minimum number fuel cards or monthly fuel usage?

  UK Fuel cards are open to any business that uses company fuel. It is open to any size business and there is no limit to the number of cards you can have per account, provided you have an appropriate credit limit....
Tagged: apply, cards, limits

Orange arrow How do I get a fuel card?

  You can apply for a Uk Fuels Business Account online at Once you have completed the application process and your application has been accepted we will post the cards directly to you and you can start using them straight away....
Orange arrow When will I receive my fuel cards?

  Once your account has been accepted we will send the cards out to you by standard class post so you will receive them within a few days. The whole process from application to cards recived takes approx 10 working days....
Tagged: cards

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